Assesses the social needs of individuals, families and groups, assists and empowers people to develop and use the skills and resources needed to resolve social and other problems, and furthers human wellbeing and human rights, social justice and social development. Registration or licensing may be required.
Previously referred to in ASCO as:
2511-11 Social Worker
社工专业学士学位，或者社工毕业文凭，或者或者社工研究生文凭，或社工硕士，或社工注册协会评估的等同资质。
Bachelor Degree (specialising in Social Work)
OR Graduate Diploma (specialising in Social Work)
OR Post Graduate Diploma(specialising in Social Work)
OR Masters (specialising in Social Work)
OR an equivalent qualification as assessed by the Social Workers Registration Board
Social workers help people to deal with personal and social problems, either
directly or by planning or carrying out programmes that benefit groups or
communities. They are interested in challenging the structural barriers that
contribute to inequality, discrimination, exploitation and oppression within
communities.
How much can I expect to earn?
Full-time employed Social Worker earn an average of $1297 per week. The
[average annual salary for this job is $67444 excluding super.]
Personal requirements
commitment to social justice with a high level of ethical awareness and responsibility
emotional maturity and empathy for others
good analytic and problem-solving skills
able to work independently and as part of a team
able to view other people’s problems objectively
self-aware and able to critically reflect on own practice
good organisational skills
respect for diversity
good oral and written communication skills.
This job also involves:
Reading or writing
These jobs require moderate or better reading and writing skills. Workers may
be expected to prepare, understand or act on written materials, such as
letters or reports. People may wish to avoid these jobs if their reading or
writing English skills are limited to a small range of words or phrases and
symbols. Jobs remaining may still require very basic reading or writing
skills.
This occupation offers jobs at the following skill levels:
Professional Jobs
Jobs in this group usually require completion of a recognised Bachelor Degree,
or extensive relevant experience. Some jobs also require post-graduate study,
such as a Graduate Certificate, Graduate Diploma or Master Degree.
Study requirements
At school, you can study these subject(s) to get a good foundation for this
occupation:
Languages
School subjects that include some aspect of LANGUAGE provide a useful
background to these jobs. In some cases a language-related subject is a pre-
requisite for entry to courses that provide the training for the job.
Duties and tasks of a Social Worker
Social workers may perform the following tasks:
provide counselling and support through a crisis that may be due to death, illness, relationship breakdown or other reasons
provide clients with information about services that can assist them
provide letters of referral or reports that will help clients to obtain other services such as crisis accommodation or social security benefits
guide small groups of people to share their experiences, support each other and learn social skills
assist community groups to plan and carry out programmes to help themselves (assisting newly arrived immigrants to form an association, for example)
research community problems, needs and solutions through client contact and records of welfare and health agencies
analyse statistics and write reports
develop policy and evaluate programmes
manage and train staff
attend professional meetings
lobby to change social welfare policies and procedures in the pursuit of social justice for all members of the community.
Specialisations
Social workers specialise in fields such as family, youth and child welfare
services; medical and health services; disability services; psychiatric and
general mental health services; juvenile and family law courts; aged care and
disabilities; income support; community development; schools; and correctional
services.
What’s it like to be a Community Services Case Manager?
Community services case managers assist members of the public in accessing
government and community services that best suit their needs by directing them
to and helping to provide these services.
Community services case managers generally work indoors and in an office
environment but may also need to travel to liaise with clients and service
providers in the course of their work.
How much can I expect to earn?
Full-time employed Community Services Case Manager earn an average of $1297
per week. The [average annual salary for this job is $67444 excluding super.]
Personal requirements
able to relate to and liaise with a diverse range of service providers in related community and government organisations
able to communicate and deal empathically with members of the community from diverse social and cultural backgrounds
have well developed written and oral communication skills, including the capacity to negotiate and resolve conflicts
able to interpret social policy and legislation and communicate these in understandable terms.
This job also involves:
Reading or writing
These jobs require moderate or better reading and writing skills. Workers may
be expected to prepare, understand or act on written materials, such as
letters or reports. People may wish to avoid these jobs if their reading or
writing English skills are limited to a small range of words or phrases and
symbols. Jobs remaining may still require very basic reading or writing
skills.
This occupation offers jobs at the following skill levels:
Professional Jobs
Jobs in this group usually require completion of a recognised Bachelor Degree,
or extensive relevant experience. Some jobs also require post-graduate study,
such as a Graduate Certificate, Graduate Diploma or Master Degree.
Study requirements
At school, you can study these subject(s) to get a good foundation for this
occupation:
Languages
School subjects that include some aspect of LANGUAGE provide a useful
background to these jobs. In some cases a language-related subject is a pre-
requisite for entry to courses that provide the training for the job.
Duties and tasks of a Community Services Case Manager
Community services case managers may perform the following tasks:
act as a point of contact between clients and community or government services
conduct individual or family case interviews to identify clients’ circumstances and requirements
write case reports and make recommendations on the most appropriate services available for clients
assist in the provision of such services or refer clients to other community organisations that may be able to provide more appropriate services.
Specialisations
Community services case managers usually work in specific areas or
departments; for example, with at-risk youth, in employment services or with
people with disability.