Develops support procedures and strategies for systems, networks, operating systems and applications development, solves problems and provides technical expertise and direction in support of system infrastructure and process improvements, and diagnoses and resolves complex system problems.
安排并进行质量审计检查，分析和评估系统、数据和文档 scheduling and conducting quality audit inspections, and analyzing and reviewing systems, data and documentation
识别变化和潜在的高风险区域以确保遵守标准和程序 identifying variations and potential high risk areas in securing adherence to standards and procedures
在程序监督和审计过程中发现的不符合标准的程序，推荐纠正措施计划和改进方法 recommending corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures
与用户和管理人员沟通、教育和联络，确保他们有意识并坚持标准、程序和质量控制问题 communicating, educating and liaising with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities
协助排除故障、诊断、测试、解决系统问题 assisting in troubleshooting, diagnosing, testing and resolving system problems and issues
开发、实施和提供应用软件和操作程序的技术指导和培训 developing, conducting and providing technical guidance and training in application software and operational procedures
分析、评估和诊断技术问题，诸如安装、维护、维修、升级和配置，以及检修台式电脑、软件、硬件、打印机、互联网、电子邮件、数据库、操作系统和安全系统 analyzing, evaluating and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems and security systems
用已有的测试协议、指南和质量标准，测试、识别和诊断系统和程序代码功能故障，以确保系统按规范执行 testing, identifying and diagnosing functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specification
执行组织系统架构审查和评估，并推荐当前和未来的硬件和软件的策略和方向 performing organizational systems architecture reviews and assessments, and recommending current and future hardware and software strategies and directions
创建和评估技术文档，如程序、功能和操作指南和手册、技术报告和规范，以及维护库存系统 creating and reviewing technical documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications and maintenance inventory systems
263212 信息和通信技术支持工程师ACS评估专业相关性要求 Closely Related Core ICT Units - FLYabroad
业务流程再造 Business Process Reengineering
计算机审计 Computer Audit
信息通信技术安全 ICT Security
操作系统-（Unix,Linux,Xenix, Network OS）Operating systems - (Unix, Linux, Xenix, Network OS)
Bachelor degree (Level 7)specialising in Information Technology (Computer Science,Information Systems or other Information Technology)
OR Bachelor degree (Level 7) specialising in Electrical and Electronic Engineering and Technology
AND a minimum of three years’ relevant post qualification work experience.
Bachelor of Engineering with Honours (Computer Engineering) or (Computer and Electronic Engineering) or (Computer Systems Engineering) or (Electronic Engineering) or (Electrical and Electronic Engineering) or
(Electronics and Communication Engineering) or (Electronics and Computer Engineering) or (Electronic/s and Computer Systems Engineering) or (Network Engineering) or (Software Engineering) (NZQF Level 8)
A bachelor’s degree at NZQF Level 7, or a higher qualification with a minimum equivalent of 360 credits, which includes the requirements of a New Zealand major in one of the following focus areas:
Business Information Systems,Computational Intelligence,Computational Modelling,Computer and Electronic Engineering, Computer and Information Science, Computer and Mobile Systems Engineering,Computer Engineering, Computer Networks, Computer Science, Computer Systems, Database Architecture, Electrical and Electronic Engineering, Electronics,Electronics and Communication Engineering, Electronics and Computer Engineering, Electronics and Computer Systems, Electronic Engineering, Information and Communications Technology, Information Management, Information Science, Information Security, Information Systems,Information Technology,Internet Technology, IT Service Science, Multi-Media, Multi-Media and Web Development, Networks, Network
and Communication Engineering,Networks and Security, Network Engineering, Programming, Software and Information Technology, Software Development, Software Engineering, Systems Design, Systems Development, or Telecommunications
A Seoul Accord accredited undergraduate (initial) degree (see Note)
One of the following in a field relevant to the ICT, Electronics or Telecommunications occupation:
A Washington Accord or Sydney Accord accredited undergraduate (initial) engineering degree (see Note);
A qualification at NZQF Level 7 or higher, with a letter from IPENZ certifying that the degree and any further learning meet the benchmark requirements towards Chartered Professional Engineer professional status in New Zealand;
NZ registration as a Chartered Professional Engineer or as an Engineering Technologist by the Institution of Professional Engineers New Zealand AND a minimum of three years’ relevant post-qualification work experience.
NOTE：Where a Washington Accord accredited undergraduate engineering degree is a requirement, the engineering degree has to be awarded from or after the date the country became a signatory, and must be on the list of accredited programmes of the signatory country. To determine if an engineering degree awarded is Washington Accord accredited,please refer to the links from the International Engineering Alliance on their website: http://www.ieagreements.org/Washington-Accord/Accredited.cfm.
Where a Sydney Accord accredited undergraduate engineering degree is a requirement, the engineering technology degree has to be awarded from or after the date the country became a signatory, and must be on the list of accredited programmes of the signatory country. To determine if an engineering technology degree awarded is Sydney Accord accredited, please refer to the links from the International
Engineering Alliance on their website: http://www.ieagreements.org/Sydney/signatories.cfm.
Where a Seoul Accord accredited undergraduate IT degree is a requirement, the IT degree has to be awarded from or after the date the country became a signatory, and must be on the list of accredited programmes of the signatory country. To determine if an IT degree awarded is Seoul Accord accredited, please refer to the following link: The Seoul Accord | Seoul Accord