Cafe or Restaurant Management 141111 咖啡厅或餐厅经理职业基本介绍
咖啡厅或餐厅经理主要负责一间咖啡厅或者餐馆的经营管理以提供餐饮服务。
A Café or Restaurant Manager organises and controls the operations of a cafe, restaurant or related establishment to provide dining and catering services.
以下职业 可以 算入该职业组别：
- 餐馆老板 Restaurateur
- 餐饮经理 Food and Beverage Manager
- 小餐馆经理 Bistro Manager
- 酒席承办人 Caterer
以下职业 不能 算入该职业组别：
- 酒店或汽车旅馆经理 Hotel or Motel Manager
- 零售经理（普通）Retail Manager (General)
- 餐饮服务员或主管 Food and Beverage Attendants or Supervisors
- 楼层主管 Floor Supervisor
- 活动经理 Event Manager
- 场地经理 Venue Manager
飞出国注：以上这些职业都有对应其他ANZSCO代码或者不够级别。
Cafe or Restaurant Management 141111 咖啡厅或餐厅经理职业评估要求
- Cafe or Restaurant Management 141111 咖啡厅或餐厅经理属于VETASSESS评估的Group C职业，要求至少有等同于澳洲专科Diploma层次学历才可以。申请人可以通过以下四类途径之一满足评估要求：
- 专科学历且是与提名职业高度相关的专业，那么需要近五年内有一年与提名职业相关的工作经验
- 专业科学历但专业不是与提名职业相关的，但是有相关专业的专科以下学历（等同于澳洲Certificate IV层次），那么需要近五年内有一年与提名职业相关的工作经验
- 专科学历且专业不适于提名职业相关的，且没有其他相关专业的学历，那么需要近五年内有两年与提名职业相关的工作经验
- 如果申请人的相关工作经验是在获得专科学历之前的，那么可以是近五年内有一年相关工作经验的基础上，有额外三年相关的工作经验（这三年可以不是近五年内的，但是需要是近十年内的）
- 学历要求至少有专科学历，相关专业可以包括：酒店管理Hospitality Management和餐饮服务Food and Beverage Services，如果是其他的管理课程比如MBA但是没有酒店管理相关课程的话，不能算相关专业，同样地，商业烹饪专业的学历如果只是注重烹饪技巧而不是酒店管理的话，也不能算相关专业。
Highly relevant major fields of study include Hospitality Management and Food and Beverage Services.
Qualifications in general Management studies (such as an MBA) and Tourism without Hospitality Management subjects cannot be considered.
Qualifications in Commercial Cookery may not be accepted if they focus on cooking skills only rather than Hospitality Management.
- 工作经验要求，学历前的工作经验可以纳入职评考虑范围内，高度相关的工作职责，包括：
- 与主厨和厨房人员咨询沟通规划菜单 planning menus in consultation with Chefs and kitchen staff
- 规划和组织特色服务和促销活动 planning and organising special functions or promotional activities
- 根据预算安排食物的采购和定价 arranging the purchasing and pricing of goods according to budget
- 记录好库存水平和财务交易记录 maintaining records of stock levels and financial transactions
- 确保餐饮设施清洁，运营良好以及摆放整齐，且符合卫生规定 ensuring dining facilities comply with health regulations and are clean, functional and of suitable appearance
- 与客户沟通以了解他们对于餐饮和服务的满意度 conferring with customers to assess their satisfaction with meals and service
- 筛选，培训和管理服务和帮厨人员 selecting, training and supervising waiting and kitchen staff
- 安排预定，宾客以及点菜服务 may take reservations, greet guests and assist in taking orders
- 管理员工业绩包括销售和开支目标 managing staff performance including targets for sales and expenditure
- 管理餐馆或者咖啡厅人员的排班和安排 managing rostering and scheduling of restaurant/café staff
- Cafe or Restaurant Management 141111 咖啡厅或餐厅经理就业情况：
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符合该职业的咖啡馆或者餐厅应该是可以提供餐饮服务的食物制备和消费场所。顾客可以在该场所享受到主厨监管下准备的食物，并且有堂食服务。咖啡厅或餐馆所提供的菜单应该有丰富的菜品。
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符合的餐厅类别包括但不限于：
- 家庭式餐厅，提供价格适中的固定菜单或点菜菜单，通常有堂食服务。
- 休闲餐厅，在轻松的氛围中提供价格适中的食物，通常提供堂食服务或者自助用餐服务。
- 高级餐厅，提供全方位服务的用餐场所，其菜单都是经过精心准备的优质食材为特色
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要符合咖啡厅或餐厅经理这个职业，该职位需要对咖啡厅或餐厅的各个方面负责，包括所有员工的管理，职业发展，机构运营的监督，销售和利润目标的管理，以及商业规划的参与。
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快餐或者快餐店是不符合的，如果是在这种地方工作的通常更符合142111零售经理这个职业，在快餐店的食物制备通常是需要快餐厨师的技能，而不是主厨。
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同样，外卖餐饮服务网点主要从事提供即食的餐饮服务。顾客在用餐前订购或选择商品并付款。食物通常装在外卖容器或其他包装中。食物通常在有限的座位内消费，或者由客户带走或送货上门。通常不会在营业场所内制备食物。
An acceptable café or restaurant setting would be one that provides food and beverage services prepared and consumed on the premises. Customers can expect that food is typically prepared on the premises under the supervision of a Chef and table service is provided. A diversity of dishes across a menu is generally provided by the café or restaurant.
Categories of acceptable restaurants include (but are not limited to):
- family style restaurants serving moderately priced food with fixed or à la carte menus. Table service is usually provided.
- casual dining restaurants serving moderately priced food in a casual atmosphere. These establishments typically offer table service or buffet-style dining.
- fine dining restaurants which are full-service establishments with menus that generally feature high quality ingredients with elaborate preparation.
In order to be considered as a Café or Restaurant Manager, the position must be responsible for every aspect of the café or restaurant’s performance, including the management of all employees and their occupational development, oversight of establishment operations, management of sales and profit targets, and participation in business planning.
Fast food or quick service restaurants are not an acceptable context and applicants working in a managerial capacity in such establishments may be better suited to ANZSCO 142111 Retail Manager (General). The food preparation work carried out in a fast food outlet would generally require the skills of a Fast Food Cook, rather than a Chef.
Similarly, takeaway food service outlets are mainly engaged in providing food services ready to be taken away for immediate consumption. Customers order or select items and pay before eating. Items are usually provided in takeaway containers or other packaging. Food is consumed on the premises in limited seating facilities, taken away by the customer or home delivered. Food production may not occur on the premises.
- 其他证明材料：除开VETASSESS常规要求的工作材料，还需要提供组织结构图，组织结构图需要打印在公司信头纸上，标明申请人职位，申请人上司和下属的职位，以及所有汇报给自己上司和下属的员工的职位。如果不能提供组织结构图，则需要出具法定声明写明以上信息并说明无法提供的原因。
Applicants nominating this managerial occupation must submit an organisational chart. An organisational chart should include the company letterhead, the applicant’s job position and those of their superiors and subordinates as well as all positions reporting to their immediate supervisor and to the applicant’s direct subordinates.
If an applicant is unable to obtain an organisational chart from their employer, they must provide a statutory declaration outlining the required information and the reasons why this information cannot be provided.
飞出国：以上VETASSESS职业评估 Cafe or Restaurant Management 141111 咖啡厅或餐厅经理职业介绍Information Sheet为官网2021年02月公布的最新版本，目前依然有效，该Information Sheet内容根据VETASSESS职业评估需要会不定期修改。
