OSCA 552 医疗接待员和病房文员 | Medical Receptionists and Ward Clerks
澳大利亚 OSCA 次要组 552 医疗接待员和病房文员（Medical Receptionists and Ward Clerks）是技能等级 4 的职业，负责在医疗机构接待患者和其他客户，回应个人、电话和书面查询及请求，并记录和处理住院患者入院和出院所需的信息。
| OSCA | 澳大利亚标准职业分类架构 |
|---|---|
 职业类别 |
医疗接待员和病房文员 Medical Receptionists and Ward Clerks |
 OSCA 代码 |
552 |
 技能等级 |
Level 4 |
 学历等级 |
AQF二级证书、AQF三级证书，或至少一年相关经验 |
职业定义
在医疗机构接待患者和其他客户
回应个人、电话和书面查询及请求
记录和处理住院患者入院和出院所需的信息
资格要求
技能等级 4：
AQF二级证书、AQF三级证书
或至少 一年相关工作经验
单元组（2个）
| 代码 | 中文名称 | 英文名称 |
|---|---|---|
| 5521 | 医疗接待员 | Medical Receptionists |
| 5522 | 病房文员 | Ward Clerks |
Australia Occupational Standard Classification for Australia (OSCA)
Code: 552
Title: Medical Receptionists and Ward Clerks
Skill Level: 4
Overview
Greet patients and other clients in health facilities, respond to personal, telephone and written enquiries and requests, and record and process information required for admitting and discharging hospital patients.
OSCA skill level
The occupations in this minor group have a skill level corresponding to the qualifications and experience below.
- Skill Level 4: AQF Certificate II, AQF Certificate III, or at least one year of relevant experience
Subcategories
5521 Medical Receptionists
5522 Ward Clerks