In reply please quote:
Client Name XXX
Date of Birth XXX
Date of Visa Application XXX
Application ID XXX
Transaction Reference Number XXX
File Number BCCXXX
Transmission Method Email sent to XXX
Request for payment(s) of second instalment of the Visa Application Charge (second VAC) for a Skilled - Nominated(subclass 190) visa application
Applicants who were aged 18 years or over at the time of application must demonstrate they have functional English or pay a second VAC.
The following applicant(s) have not demonstrated that they are 18 years or over and/or satisfy the functional English language requirement and are therefore liable for a payment of second VAC:
Date of Birth: XXX
The total amount of second VAC(s) payable is specified in the attached invoice.
This application cannot be granted unless the required amount is paid for each applicant listed above. The application may be refused if the amount owing is not paid within the prescribed period. Please see ‘Timeframe for response’ below.
Information on how to make the payment(s) is outlined below. The second VAC(s) should be paid promptly so that processing of the application is not unnecessarily delayed.
Each person in respect of whom a second VAC is paid is entitled to up to 510 hours of English language tuition after arrival in Australia.
Making a payment
To pay by bank cheque, please have it made payable to the Department of Immigration and Border Protection, and send it to:
Department of Immigration and Border Protection
Adelaide General Skilled Migration (GSM) processing centre PO Box 1638
Adelaide SA 5001
Bank cheques should be drawn on an Australian bank or drawn on a bank that has representation in Australia. Please do not pay by personal cheque.
If you are paying by the Australia Post billpay system, you can make your payment(s) on (http://www.postbillpay.com.au/) Australia Post’s website at www.postbillpay.com.au, over the phone or in person at an Australia Post office. You do not need to advise us separately once the payment(s) have been made.
Timeframe for response
You must make payment(s) of the second VAC within 70 days after the day on which you are taken to have received this letter.
Providing evidence of English
If any of the applicants listed in this letter would like to provide evidence of functional English language instead of making a payment for second VAC, please provide the evidence within the timeframe for response outlined above. The application may be refused if second VAC(s) are not paid and evidence of functional English language is not provided within the prescribed period. If you are unable to do so, you should contact us using the contact details provided below.
Please provide evidence of functional English language by uploading it to your ImmiAccount.
Information about attaching documents to an online application is available on our website at http://www.border.gov.au/Trav/Visa/Atta
If you provide us with fraudulent documents or claims, this may result in processing delays and possibly your application being refused.
Information about acceptable evidence of functional English is available on our website at www.border.gov.au/about/corporate/information/faqs/how-can-i-prove-i-have-functional-english
Changes to your circumstances
You are required to tell us about any changes to your circumstances that may affect any answer to a question in your application form including your name, passport, contact details, address or family members as soon as possible. This obligation continues until a
decision is made on your visa application, or, if you are currently outside Australia, until you
have arrived in Australia and passed immigration clearance. You are required to do this in writing and can use Form 1022 Notification of changes in circumstances (Section 104 of the Migration Act 1958), which is available at www.border.gov.au/forms/Documents/1022.pdf. Failure to notify the department of your new circumstances can have serious consequences and even if the visa you have applied for is granted, it may later be cancelled.
Receiving this letter
As this letter was sent to you by email, you are taken to have received it at the end of the day it was transmitted.
Contacting this processing office
We prefer contact with this office concerning your application to be by email. We try to respond to all email enquiries within seven (7) working days.
Client service information
We value your compliments, complaints and suggestions. Your compliments let us know where we are performing well and your complaints and suggestions help us improve the services we provide.
In Australia you can call the Global Feedback Unit on 133 177 between 8:30 am and 4:30 pm Monday to Friday. Further information on our Client Service Charter and how to make (http://www.border.gov.au/about/contact/) a compliment, complaint or suggestion is available at www.border.gov.au/about/contact/general-enquiries/enquiries-and-feedback
Position Number: XXX
GSM Visa Processing Officer Skilled Support
Department of Immigration and Border Protection