NOC 65210 住宿、旅行和设施搭建服务支持职业 | Support occupations in accommodation, travel and facilities set-up services
加拿大 NOC 65210 住宿、旅行和设施搭建服务支持职业（Support occupations in accommodation, travel and facilities set-up services）是TEER 1级的短期工作示范职业，负责为酒店客人携带行李并护送客人到房间、在机场、火车站和船上为旅客携带行李、清洁和维护船上和火车上的公共区域和乘客房间、设置房间和相关家具、商业展示、展览、设备和展位。该职位要求具备一些中学教育，涵盖酒店、会议中心、零售机构、客运公司以及私营和公共部门。
| NOC | NOC 2021 最新版本 |
|---|---|
 职业名称 |
住宿、旅行和设施搭建服务支持职业 Support occupations in accommodation, travel and facilities set-up services |
 NOC 代码 |
65210 |
 TEER 等级 |
Level 1 |
 职业分类 |
销售和服务职业（6） - 销售和服务支持职业（65） - 住宿、旅行、旅游和娱乐服务支持职业（6521） |
职业概述
住宿、旅行和设施搭建服务支持职业的工作者（Workers in support occupations in accommodation, travel and facilities set-up services）为酒店客人携带行李并护送客人到房间，在机场、火车站和船上为旅客携带行李，清洁和维护船上和火车上的公共区域和乘客房间，并设置房间和相关家具、商业展示、展览、设备和展位（carry hotel guests’ luggage and escort guests to their rooms, carry travellers’ luggage at airports, in railway stations and aboard ships, clean and maintain public areas and passengers’ rooms aboard ships and trains, and set up rooms and associated furnishings, commercial displays, exhibits, equipment and booths in facilities and establishments）。他们受雇于酒店、会议中心、零售机构、客运公司以及私营和公共部门（employed by hotels, conference centres, retail establishments, passenger transport companies and throughout the private and public sectors）。
示例职位（11个）| Example Titles (11 titles)
- 行李搬运工 | Baggage porter
- 宴会搬运工 | Banquet porter
- 门童 | Bellhop
- 邮轮乘客服务员 | Cruise line passenger attendant
- 设施搬运工 | Facilities porter
- 酒店门卫 | Hotel doorkeeper
- 酒店客人服务员 | Hotel guest services attendant
- 行李服务员 | Luggage attendant
- 快速换房员 | Room flipper
- 展示安装员 | Showcase installer
- 列车服务员 | Train service attendant
主要职责 | Main Duties
客人服务服务员和行李搬运工（Guest service attendants and baggage porters）
为酒店客人携带行李，护送新到客人到房间（carry luggage for hotel guests, escort incoming guests to their rooms）- 检查房间以确保房间状况良好（check rooms to ensure they are in order）
提供有关房间特色、酒店服务和景点的信息（offer information regarding features of rooms, services of hotel and points of interest）
协助有特殊需求的客人（assist guests with special needs）
处理团体到达和离开（attend to group arrivals and departures）
接收和交付客人的物品和消息（receive and deliver items and messages for guests）
处理客人投诉和请求并维护行李存储区域（handle guest complaints and requests and maintain luggage storage areas）- 用手或手推车在火车站和机场为旅客运送行李并安排地面交通（convey travellers’ luggage at railway stations and airports by hand or hand truck and arrange for ground transportation）
船上和列车服务员（Ship and train service attendants）
设置和清理桌子，提供食物和饮料，清洁卧铺车厢和客舱，铺床，洗碗并维护洗手间用品（set and clear tables, serve food and beverages, clean sleeping cars and cabins, make beds, wash dishes and maintain washroom supplies）- 为船上乘客携带行李（carry luggage for passengers aboard ships）
- 确保客户满意和舒适（ensure customer satisfaction and comfort）
- 设施工人（Facilities workers）
- 设置、安装、重新配置、重新定位和拆除房间的临时隔断和家具（set-up, install, reconfigure, relocate and dismantle temporary partitions and furnishings of rooms）
- 根据平面图或指示组装、轮换和拆卸橱窗展示、展示柜和标牌（assemble, rotate and disassemble window displays, showcases and signage according to floor plans or instructions）
- 协助安装视听设备并帮助解决使用期间的问题（assist with installation of audiovisual equipment and help in resolving problems during use）
- 可能对安装进行小修和对视听设备进行例行维护（may perform minor repairs on installations and routine maintenance of audiovisual equipment）
就业要求 | Employment Requirements
可能需要一些中学教育（Some secondary school education may be required）
附加信息
所有职位（26个）| All Titles (26 titles)
- 视听助手 | Audiovisual helper
- 行李处理员 | Baggage handler
- 行李主管 | Baggage master
- 行李搬运工 | Baggage porter
- 宴会搬运工 | Banquet porter
- 门童 | Bellhop
- 汽车供应商 - 铁路 | Car supplier - railway
- 邮轮乘客服务员 | Cruise line passenger attendant
- 展示安装员 | Display installer
- 酒店门卫 | Door person - hotel
- 设施搬运工 | Facilities porter
- 酒店门卫 | Hotel doorkeeper
- 酒店客人服务员 | Hotel guest services attendant
- 门厅搬运工 | Lobby porter
- 行李服务员 | Luggage attendant
- 乘客服务员 - 铁路 | Passenger service attendant - railway
- 红帽搬运工 | Port redcap
- 红帽搬运工 | Redcap
- 快速换房员 | Room flipper
- 房间搬运工 | Room porter
- 船上乘客服务员 | Ship passenger attendant
- 展示安装员 | Showcase installer
- 天车服务员 | Skytrain attendant
- 卧铺车厢服务员 | Sleeping car attendant
- 卧铺车厢搬运工 | Sleeping car porter
- 列车服务员 | Train service attendant
排除职业 | Exclusions
- 空运站台服务员 | Air transport ramp attendants (74202)
- 物料处理员 | Material handlers (75101)
- 电影、广播、摄影和表演艺术助手和操作员 | Motion pictures, broadcasting, photography and performing arts assistants and operators (53111)
- 酒店前台店员 | Hotel front desk clerks (64314)
Canada National Occupational Classification (NOC)
Code: 65210
Title: Support occupations in accommodation, travel and facilities set-up services
Type: Unit Group
Level: 5
Occupational Overview
Workers in support occupations in accommodation, travel and facilities set-up services carry hotel guests’ luggage and escort guests to their rooms, carry travellers’ luggage at airports, in railway stations and aboard ships, clean and maintain public areas and passengers’ rooms aboard ships and trains, and set up rooms and associated furnishings, commercial displays, exhibits, equipment and booths in facilities and establishments. They are employed by hotels, conference centres, retail establishments, passenger transport companies and throughout the private and public sectors.
Example Titles (11 titles)
- Baggage porter
- Banquet porter
- Bellhop
- Cruise line passenger attendant
- Facilities porter
- Hotel doorkeeper
- Hotel guest services attendant
- Luggage attendant
- Room flipper
- Showcase installer
- Train service attendant
Main Duties
- Guest service attendants and baggage porters
- Carry luggage for hotel guests, escort incoming guests to their rooms
- Check rooms to ensure they are in order
- Offer information regarding features of rooms, services of hotel and points of interest
- Assist guests with special needs
- Attend to group arrivals and departures
- Receive and deliver items and messages for guests
- Handle guest complaints and requests and maintain luggage storage areas
- Convey travellers’ luggage at railway stations and airports by hand or hand truck and arrange for ground transportation.
- Ship and train service attendants
- Set and clear tables, serve food and beverages, clean sleeping cars and cabins, make beds, wash dishes and maintain washroom supplies
- Carry luggage for passengers aboard ships
- Ensure customer satisfaction and comfort.
- Facilities workers
- Set-up, install, reconfigure, relocate and dismantle temporary partitions and furnishings of rooms
- Assemble, rotate and disassemble window displays, showcases and signage according to floor plans or instructions
- Assist with installation of audiovisual equipment and help in resolving problems during use
- May perform minor repairs on installations and routine maintenance of audiovisual equipment.
Employment Requirements
- Some secondary school education may be required.
Additional Information
All Titles (26 titles)
- Audiovisual helper
- Baggage handler
- Baggage master
- Baggage porter
- Banquet porter
- Bellhop
- Car supplier - railway
- Cruise line passenger attendant
- Display installer
- Door person - hotel
- Facilities porter
- Hotel doorkeeper
- Hotel guest services attendant
- Lobby porter
- Luggage attendant
- Passenger service attendant - railway
- Port redcap
- Redcap
- Room flipper
- Room porter
- Ship passenger attendant
- Showcase installer
- Skytrain attendant
- Sleeping car attendant
- Sleeping car porter
- Train service attendant
Exclusions
- Air transport ramp attendants (74202)
- Material handlers (75101)
- Motion pictures, broadcasting, photography and performing arts assistants and operators (53111)
- Hotel front desk clerks (64314)
Occupational Classification Breakdown
| Classification Level | Category |
|---|---|
| Broad occupational category | 6 – Sales and service occupations |
| TEER | 5 – Occupations usually require short-term work demonstration and no formal education |
| Major group | 65 – Sales and service support occupations |
| Sub-major group | 652 – Support occupations in food, accommodation and tourism |
| Minor group | 6521 – Support occupations in accommodation, travel, tourism and amusement services |
| Version | NOC 2021 Version 1.0 |