42201 社会和社区服务工作者 Social and community service workers-FLYabroad NOC 2021

lina.C · 2022 年12 月 28 日 06:28

NOC 42201 社会和社区服务工作者 | Social and community service workers

加拿大 NOC 42201 社会和社区服务工作者（Social and community service workers）属于TEER 1 级，通常要求完成社会工作、儿童与青少年护理、心理学或其他社会科学或健康相关学科的学院或大学课程。他们管理和实施各种社会援助项目和社区服务，并协助客户处理个人和社会问题。他们受雇于社会服务和政府机构、心理健康机构、集体之家、庇护所、药物滥用中心、学校董事会、惩教设施及其他机构。

NOC	NOC 2021 最新版本
职业名称	社会和社区服务工作者 Social and community service workers

职业概述

Social and community service workers administer and implement a variety of social assistance programs and community services, and assist clients to deal with personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities and other establishments.

社会和社区服务工作者管理和实施各种社会援助计划和社区服务，并协助客户处理个人和社会问题。他们受雇于社会服务和政府机构、心理健康机构、集体之家、收容所、药物滥用中心、学校董事会、惩教设施和其他机构。

示例职位 (20个) | Example Titles (20 titles)

原住民外展工作者 | Aboriginal outreach worker
成瘾问题工作者 | Addictions worker
儿童和青少年工作者 | Child and youth worker
社区发展工作者 | Community development worker
社区服务工作者 | Community service worker
危机干预工作者 | Crisis intervention worker
发展服务工作者 | Developmental service worker
日间中心工作者 | Drop-in centre worker
家庭服务工作者 | Family service worker
集体之家工作者 | Group home worker
收入维持官员 - 社会服务 | Income maintenance officer - social services
生活技能导师 | Life skills instructor
心理健康工作者 | Mental health worker
康复工作者 - 社会服务 | Rehabilitation worker - social services
社会服务工作者 | Social services worker
退伍军人服务官员 | Veteran services officer
福利和补偿官员 | Welfare and compensation officer
妇女庇护所主管 | Women’s shelter supervisor
青少年工作者 | Youth worker
住宿顾问 - 集体之家 | Residential counsellor - group home

主要职责 | Main Duties

审查客户背景信息，约谈客户以获取案例历史并准备接收报告
评估客户相关的技能优势和需求
协助客户理清选择并制定行动计划，同时提供必要的支持和帮助
评估和调查社会福利的资格
将客户转介给其他社会服务机构，或协助客户寻找和利用社区资源，包括法律、医疗和财政援助、住房、就业、交通、日托及其他服务
为居住在集体之家和中途之家的客户提供咨询，监督他们的活动，并协助进行释放前和释放后的规划
参与客户的选择和接纳至适当的项目
在社会服务或医疗保健专业人员的监督下，实施生活技能讲习班、药物滥用治疗项目、行为管理项目、青少年服务项目以及其他社区和社会服务项目
与客户会面以评估他们的进展，给予支持并讨论任何困难或问题
通过跟踪客户的行为变化和对干预措施的反应，协助评估治疗项目的有效性
建议和援助社会援助和养老金的领取者
提供危机干预和紧急庇护服务
实施和组织社区内特定服务的交付
与涉及客户的其他社会服务机构和医疗保健提供者保持联系，以提供信息并获取关于客户整体进展的反馈
为一系列组织（如人类服务机构、医疗保健设施、艺术和体育等）动员和协调志愿者资源和活动
可能为评估和研究目的维护项目统计数据
可能监督社会服务支持工作者和志愿者

从业要求 | Employment Requirements

通常需要完成社会工作、儿童与青少年护理、心理学或其他社会科学或健康相关学科的学院或大学课程 (a college or university program in social work, child and youth care, psychology or other social science or health-related discipline)
作为志愿者或在支持岗位上的社会服务环境中的先前工作经验，可能会替代本单元组中某些职业的正式教育要求
在一些省份，社会服务工作者可能需要成为省级监管机构的成员 (a member of a provincial regulatory body)

附加信息 | Additional Information

通过额外的培训和经验，有可能晋升到社会服务的专业职业，如家庭和婚姻顾问、社会工作者、缓刑和假释官员。

所有职位 | All Titles

原住民中心协调员 | Aboriginal centre coordinator
原住民外展官员 - 社会服务 | Aboriginal outreach officer - social services
原住民外展工作者 | Aboriginal outreach worker
成瘾问题工作者 | Addictions worker
成瘾问题工作者 - 强迫性赌博 | Addictions worker - compulsive gambling
案件助手 - 社会服务 | Case aide - social services
案件管理工作者 - 惩教 | Case management worker - corrections
案件经理 - 惩教 | Case manager - corrections
认证重返工作协调员 - 残疾管理 | Certified return-to-work coordinator - disability management
认证重返工作促进员 - 残疾管理 | Certified return-to-work facilitator - disability management
儿童和青少年工作者 | Child and youth worker
儿童生活专家 | Child life specialist
儿童福利工作者 | Child welfare worker
儿童保育工作者（日托除外）| Child-care worker (except day care)
社区和社会服务工作者 | Community and social services worker
社区活动家 | Community animator
社区案件管理官员 - 惩教 | Community case manager officer - corrections
社区中心协调员 | Community centre coordinator
社区中心工作者 | Community centre worker
社区顾问 - 社会服务 | Community counsellor - social services
社区发展工作者 | Community development worker
社区联络工作者 | Community liaison worker
社区心理健康工作者 | Community mental health worker
社区组织工作者 | Community organization worker
社区康复工作者 | Community rehabilitation worker
社区服务工作者 | Community service worker
社区服务官员 - 社会服务 | Community services officer - social services
社区工作者 | Community worker
惩教中心个案工作者 | Correctional centre caseworker
惩教项目官员 | Correctional program officer
危机干预工作者 | Crisis intervention worker
拘留所工作者 | Detention home worker
发展服务工作者 | Development service worker
发展服务工作者 | Developmental service worker
残疾管理工作者 | Disability management worker
日间中心工作者 | Drop-in centre worker
药物成瘾工作者 | Drug addiction worker
资格协调员 - 社会援助 | Eligibility coordinator - social assistance
资格协调员 - 福利 | Eligibility coordinator - welfare
特殊儿童保育工作者（日托除外）| Exceptional-child-care worker (except day care)
家庭服务工作者 | Family service worker
财政援助官员 - 社会援助 | Financial assistance officer - social assistance
财政援助工作者 - 社会服务 | Financial assistance worker - social services
集体之家经营者 | Group home operator
集体之家工作者 | Group home worker
中途之家主管 | Halfway house supervisor
中途之家工作者 | Halfway house worker
帮助中心主管 - 社会服务 | Help centre supervisor - social services
旅馆协调员 | Hostel coordinator
旅馆外展工作者 | Hostel outreach worker
收入维持官员 - 社会服务 | Income maintenance officer - social services
独立生活导师 | Independent living instructor
智力障碍者工作者 | Intellectual disabilities worker
流动支持服务工作者 | Itinerant support service worker
生活教练 | Life coach
生活技能教练 | Life skills coach
生活技能导师 | Life skills instructor
送餐服务工作者 | Meals-on-wheels worker
心理健康监护人 | Mental health proctor
心理健康支持工作者 | Mental health support worker
心理健康工作者 | Mental health worker
原住民中心协调员 | Native centre coordinator
原住民社区工作者 | Native community worker
原住民外展官员 - 社会服务 | Native outreach officer - social services
原住民外展工作者 | Native outreach worker
邻里工作者 - 社会服务 | Neighbourhood worker - social services
神经语言程序学教练 | Neuro-linguistic programming coach
同伴支持工作者 | Peer support worker
个人技能发展导师 - 社会服务 | Personal skills development instructor - social services
心理助理 | Psychological assistant
注册社会服务工作者 | Registered social service worker
康复官员 - 社会服务 | Rehabilitation officer - social services
康复服务工作者 | Rehabilitation service worker
康复工作者 - 社会服务 | Rehabilitation worker - social services
住宿协调员 - 集体之家 | Residence coordinator - group home
住宿顾问 - 集体之家 | Residential counsellor - group home
重返工作协调员 - 残疾管理 | Return-to-work coordinator - disability management
重返工作促进员 - 残疾管理 | Return-to-work facilitator - disability management
定居工作者 - 社区服务 | Settlement worker - community services
庇护所主管 - 社会服务 | Shelter supervisor - social services
庇护工场主管 | Shelter workshop supervisor
社会援助官员 | Social aid officer
社会活动家 | Social animator
社会援助官员 | Social assistance officer
社会康复官员 | Social rehabilitation officer
社会康复技术员 | Social rehabilitation technician
社会康复工作者 | Social rehabilitation worker
社会服务助理 | Social services assistant
社会服务志愿者协调员 | Social services volunteer coordinator
社会服务工作者 | Social services worker
社会福利官员 | Social welfare officer
特殊教育技术员 - 社会和社区服务 | Special education technician - social and community services
街头外展工作者 | Street outreach worker
街头工作者 - 社会服务 | Streetworker - social services
药物滥用工作者 | Substance abuse worker
监督探视工作者 | Supervised access worker
过渡之家工作者 - 社会服务 | Transition home worker - social services
过渡之家工作者 - 社会服务 | Transition house worker - social services
退伍军人服务官员 | Veteran services officer
退伍军人事务外勤官员 | Veterans’ affairs field officer
志愿者经理 | Volunteer manager
福利和补偿官员 | Welfare and compensation officer
福利组织主管 | Welfare organization supervisor
福利工作者 | Welfare worker
妇女中心协调员 - 社会服务 | Women’s centre coordinator - social services
妇女中心项目主管 - 社会服务 | Women’s centre program supervisor - social services
妇女中心主管 - 社会服务 | Women’s centre supervisor - social services
妇女庇护所主管 | Women’s shelter supervisor
妇女庇护所主管 - 社会服务 | Women’s shelter supervisor - social services
青少年发展协调员 | Youth development coordinator
青年旅馆协调员 | Youth hostel coordinator
青少年服务工作者 | Youth services worker
青少年工作者 | Youth worker
青少年工作者 - 社会服务 | Youth worker - social services

排除职业 | Exclusions

活动负责人 - 老年人 (在 54100 娱乐、体育和健身项目负责人和教练中) | Activities leader - seniors (in 54100 Program leaders and instructors in recreation, sport and fitness)
教育顾问 (41320) | Educational counsellors (41320)
残疾人导师 (42203) | Instructors of persons with disabilities (42203)
社会、社区和惩教服务经理 (40030) | Managers in social, community and correctional services (40030)
社会工作者 (41300) | Social workers (41300)
咨询及相关专业治疗师 (41301) | Therapists in counselling and related specialized therapies (41301)

Canada National Occupational Classification (NOC)

Code: 42201
Title: Social and community service workers
Type: unit_group
Level: 5

Occupational Overview

Social and community service workers administer and implement a variety of social assistance programs and community services, and assist clients to deal with personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities and other establishments.

Example Titles

Aboriginal outreach worker
Addictions worker
Child and youth worker
Community development worker
Community service worker
Crisis intervention worker
Developmental service worker
Drop-in centre worker
Family service worker
Group home worker
Income maintenance officer - social services
Life skills instructor
Mental health worker
Rehabilitation worker - social services
Social services worker
Veteran services officer
Welfare and compensation officer
Women’s shelter supervisor
Youth worker
Residential counsellor - group home

Main Duties

Review client background information, interview clients to obtain case history and prepare intake reports
Assess clients’ relevant skill strengths and needs
Assist clients to sort out options and develop plans of action while providing necessary support and assistance
Assess and investigate eligibility for social benefits
Refer clients to other social services or assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment, transportation, day care and other services
Counsel clients living in group homes and halfway houses, supervise their activities and assist in pre-release and release planning
Participate in the selection and admission of clients to appropriate programs
Implement life skills workshops, substance abuse treatment programs, behaviour management programs, youth services programs and other community and social service programs under the supervision of social services or health care professionals
Meet with clients to assess their progress, give support and discuss any difficulties or problems
Assist in evaluating the effectiveness of treatment programs by tracking clients’ behavioural changes and responses to interventions
Advise and aid recipients of social assistance and pensions
Provide crisis intervention and emergency shelter services
Implement and organize the delivery of specific services within the community
Maintain contact with other social service agencies and health care providers involved with clients to provide information and obtain feedback on clients’ overall progress
Mobilise and coordinate volunteer resources and activities for a range of organizations such as human service agencies, health care facilities, arts and sports, etc.
May maintain program statistics for purposes of evaluation and research
May supervise social service support workers and volunteers.

Employment Requirements

Completion of a college or university program in social work, child and youth care, psychology or other social science or health-related discipline is usually required.
Previous work experience in a social service environment as a volunteer or in a support capacity may replace formal education requirements for some occupations in this unit group.
Social service workers may be required to be a member of a provincial regulatory body in some provinces.

Additional Information

Progression to professional occupations in social services, such as family and marriage counsellors, social workers, and probation and parole officers, is possible with additional training and experience.

Index of Titles

Aboriginal centre coordinator
Aboriginal outreach officer - social services
Aboriginal outreach worker
Addictions worker
Addictions worker - compulsive gambling
Case aide - social services
Case management worker - corrections
Case manager - corrections
Certified return-to-work coordinator - disability management
Certified return-to-work facilitator - disability management
Child and youth worker
Child life specialist
Child welfare worker
Child-care worker (except day care)
Community and social services worker
Community animator
Community case manager officer - corrections
Community centre coordinator
Community centre worker
Community counsellor - social services
Community development worker
Community liaison worker
Community mental health worker
Community organization worker
Community rehabilitation worker
Community service worker
Community services officer - social services
Community worker
Correctional centre caseworker
Correctional program officer
Crisis intervention worker
Detention home worker
Development service worker
Developmental service worker
Disability management worker
Drop-in centre worker
Drug addiction worker
Eligibility coordinator - social assistance
Eligibility coordinator - welfare
Exceptional-child-care worker (except day care)
Family service worker
Financial assistance officer - social assistance
Financial assistance worker - social services
Group home operator
Group home worker
Halfway house supervisor
Halfway house worker
Help centre supervisor - social services
Hostel coordinator
Hostel outreach worker
Income maintenance officer - social services
Independent living instructor
Intellectual disabilities worker
Itinerant support service worker
Life coach
Life skills coach
Life skills instructor
Meals-on-wheels worker
Mental health proctor
Mental health support worker
Mental health worker
Native centre coordinator
Native community worker
Native outreach officer - social services
Native outreach worker
Neighbourhood worker - social services
Neuro-linguistic programming coach
Peer support worker
Personal skills development instructor - social services
Psychological assistant
Registered social service worker
Rehabilitation officer - social services
Rehabilitation service worker
Rehabilitation worker - social services
Residence coordinator - group home
Residential counsellor - group home
Return-to-work coordinator - disability management
Return-to-work facilitator - disability management
Settlement worker - community services
Shelter supervisor - social services
Shelter workshop supervisor
Social aid officer
Social animator
Social assistance officer
Social rehabilitation officer
Social rehabilitation technician
Social rehabilitation worker
Social services assistant
Social services volunteer coordinator
Social services worker
Social welfare officer
Special education technician - social and community services
Street outreach worker
Streetworker - social services
Substance abuse worker
Supervised access worker
Transition home worker - social services
Transition house worker - social services
Veteran services officer
Veterans’ affairs field officer
Volunteer manager
Welfare and compensation officer
Welfare organization supervisor
Welfare worker
Women’s centre coordinator - social services
Women’s centre program supervisor - social services
Women’s centre supervisor - social services
Women’s shelter supervisor
Women’s shelter supervisor - social services
Youth development coordinator
Youth hostel coordinator
Youth services worker
Youth worker
Youth worker - social services

Exclusions

Activities leader - seniors (in 54100 Program leaders and instructors in recreation, sport and fitness)
Educational counsellors (41320)
Instructors of persons with disabilities (42203)
Managers in social, community and correctional services (40030)
Social workers (41300)
Therapists in counselling and related specialized therapies
(41301)

Occupational Classification Breakdown

Classification Level	Category
Broad occupational category	4 – Occupations in education, law and social, community and government services
TEER	2 – Occupations usually require a college diploma or apprenticeship training of two or more years; or supervisory occupations
Major group	42 – Front-line public protection services and paraprofessional occupations in legal, social, community, education services
Sub-major group	422 – Paraprofessional occupations in legal, social, community and education services
Minor group	4220 – Paraprofessional occupations in legal, social, community and education services
Version	NOC 2021 Version 1.0