64400 客户服务代表 – 金融机构 Customer services representatives - financial institutions-FLYabroad NOC
飞出国 NOC2021：64400 金融机构的客户服务代表处理客户的金融交易并提供有关银行产品和服务的信息。他们受雇于银行、信托公司、信用合作社和类似的金融机构。Customer service representatives in financial institutions process customers’ financial transactions and provide information on related banking products and services. They are employed by banks, trust companies, credit unions and similar financial institutions.
64400 客户服务代表 – 金融机构示例职业名称 - 飞出国 Example titles-FLYabroad NOC
- 银行柜员 / Bank teller
- 信用合作社柜员 / Credit union teller
- 金融客户服务代表 / Financial customer service representative
- 外汇柜员-金融服务 / Foreign exchange teller - financial services
64400 客户服务代表 – 金融机构主要职责 Main duties-FLYabroad NOC
64400 该小组执行以下部分或全部职责 This group performs some or all of the following duties:
- 处理客户现金存款和取款、支票、转账、账单和信用卡支付、汇票、保付支票和其他相关银行交易 / Process customer cash deposits and withdrawals, cheques, transfers, bills and credit card payments, money orders, certified cheques and other related banking transactions
- 获取和处理提供服务所需的信息，例如开立账户和储蓄计划以及购买债券 / Obtain and process information required for the provision of services, such as opening accounts and savings plans and purchasing bonds
- 出售旅行支票、外币和汇票 / Sell travellers’ cheques, foreign currency and money orders
- 回答查询并解决有关客户帐户的问题或差异 / Answer enquiries and resolve problems or discrepancies concerning customers’ accounts
- 通知客户可用的银行产品和服务以满足他们的需求 / Inform customers of available banking products and services to address their needs.
64400 客户服务代表 – 金融机构就业要求 Employment requirements-FLYabroad NOC
- 可能需要工商管理大专文凭 / A college diploma in business administration may be required.
- 提供在职培训 / On-the-job training is provided.
- 需要完成中学学业 / Completion of secondary school is required.
64400 附加信息 Additional information
- 根据经验可以晋升到主管职位 / Progression to supervisory positions is possible with experience.
64400 排除 Exclusions
- 银行、保险和其他财务文员（14201） / Banking, insurance and other financial clerks (14201)
- 其他客户和信息服务代表 (64409) / Other customer and information services representatives (64409)
- 监事、金融保险办公室工作人员（12011） / Supervisors, finance and insurance office workers (12011)
- 客户服务代表主管——金融服务（在62023 Customer and information services supervisor） / Customer service representatives supervisor - financial services (in 62023 Customer and information services supervisors)
- 财务销售代表（63102） / Financial sales representatives (63102)
64400 客户服务代表 – 金融机构职业名称 - 飞出国 All titles-FLYabroad NOC
- 账户信息服务文员-金融机构 / Accounts information service clerk - financial institution
- 银行客服专员 / Bank customer service officer
- 银行柜员 / Bank teller
- 信用合作社柜员 / Credit union teller
- 经常账户代表 - 金融服务 / Current account representative - financial services
- 客户服务代理-金融机构 / Customer service agent - financial institution
- 客户服务代表-金融服务 / Customer service representative - financial services
- 金融客户服务代表 / Financial customer service representative
- 外汇柜员-金融服务 / Foreign exchange teller - financial services
- 总出纳 - 金融服务 / Head teller - financial services
- 出纳员 - 银行 / Proof teller - bank
- 储蓄账户柜员 - 金融服务 / Savings account teller - financial services
- 高级柜员-金融服务 / Senior teller - financial services
- 柜员 - 金融服务 / Teller - financial services
- 柜员实习生 / Teller trainee
- 信托公司出纳员 / Trust company teller