64313 陆运和水运票务代理、货运服务代表和相关文员 Ground and water transport ticket agents, cargo service representatives and related clerks-FLYabroad NOC
飞出国 NOC2021：64313 陆运和水运票务代理、货运服务代表和相关文员，提供票价和费率、预订、出票、处理货物运输、托运行李和执行其他相关客户服务职责，以协助旅客。他们受雇于公共汽车和铁路公司、货运代理和航运公司、游船运营商和其他公共交通机构以及旅游批发商。Ground and water transport ticket agents, cargo service representatives and related clerks, quote fares and rates, make reservations, issue tickets, process cargo shipments, check baggage and perform other related customer service duties to assist travellers. They are employed by bus and railway companies, freight forwarding and shipping companies, boat cruise operators and other public transit establishments and by travel wholesalers.
64313 陆运和水运票务代理、货运服务代表和相关文员示例职业名称 - 飞出国 Example titles–FLYabroad NOC
- 巴士票代理 / Bus ticket agent
- 货运客户服务代表-铁路 / Cargo customer service representative - railway
- 柜台服务代理-铁路 / Counter service agent - railway
- 铁路客运代理 / Railway passenger agent
- 铁路订票员 / Railway reservations clerk
- 预订员 - 游轮公司 / Reservations clerk - cruise line
- 机票代理（航空公司除外） / Ticket agent (except airline)
64313 陆运和水运票务代理、货运服务代表和相关文员主要职责 Main duties-FLYabroad NOC
64313 该小组执行以下部分或全部职责 This group performs some or all of the following duties:
64313 票务代理 Ticket agents
- 回答客户查询、报价并协助客户规划旅行时间和路线 / Answer customer inquiries, quote fares and assist clients in planning travel times and routes
- 为旅游公司、旅行社、批发商和公众预留座位 / Reserve seats for tour companies, travel agencies, wholesalers and the general public
- 出票、处理现金交易和托运行李 / Issue tickets, handle cash transactions and check baggage
- 接收和记录来自零售旅行社的旅行团预订，并在为批发旅游公司工作时提供有关可用职位空缺的信息 / Receive and record bookings for package tours from retail travel agencies and supply information regarding available vacancies when working for wholesale travel companies.
64313 货运服务代表 Cargo service representatives
- 报价货物运输的票价和费率 / Quote fare and rates for cargo shipment
- 使用费率表和时间表计算运输成本，包括服务和保险费用，并准备和维护运输和其他文件 / Compute shipment costs including charges for services and insurance using rate tables and schedules and prepare and maintain shipping and other documents
- 托运旅客行李并由行李搬运工分拣装载，或者可以将行李直接装载到公共汽车、铁路车辆或游轮上 / Check in passenger baggage and sort for loading by baggage handlers or may load baggage directly into buses, railway cars or cruise ships
- 追踪丢失或被误导的旅客行李或货物 / Trace lost or misdirected passenger baggage or cargo shipment.
64313 陆运和水运票务代理、货运服务代表和相关文员就业要求 Employment requirements-FLYabroad NOC
- 通常需要完成中学学业 / Completion of secondary school is usually required.
- 最多可提供 10 周的培训 / Up to 10 weeks of training may be provided.
64313 附加信息 Additional information
- 票务代理和货运服务代表可能会根据业务的规模和地点履行相同的职责 / Ticket agents and cargo service representatives may perform the same duties depending on the size and location of the operations.
- 通过经验可以晋升到主管职位 / Progression to supervisory positions is possible through experience.
64313 排除 Exclusions
- 住宿、旅行、旅游及相关服务主管 (62022) / Accommodation, travel, tourism and related services supervisors (62022)
- 机票及服务代理 (64312) / Airline ticket and service agents (64312)
- 旅游顾问 (64310) / Travel counsellors (64310)
64313 陆运和水运票务代理、货运服务代表和相关文员职业名称 - 飞出国 All titles-FLYabroad NOC
- 行李代理-铁路 / Baggage agent - railway
- 行李代理（航空公司除外） / Baggage agent (except airline)
- 行李员（航空公司除外） / Baggage clerk (except airline)
- 订票员-铁路 / Bookings clerk - railway
- 订票文员-旅游批发 / Bookings clerk - wholesale travel
- 订票员（航空公司除外） / Bookings clerk (except airline)
- 巴士票代理 / Bus ticket agent
- 货运客服代表-公交专线 / Cargo customer service representative - bus line
- 货物客户服务代表 - 海运 / Cargo customer service representative - marine shipping
- 货运客户服务代表-铁路 / Cargo customer service representative - railway
- 值机代理（航空公司除外） / Check-in agent (except airline)
- 客户服务代表-公交线路 / Client service representative - bus line
- 柜台服务员（航空公司除外） / Counter clerk (except airline)
- 专柜销售代理-铁路 / Counter sales agent - railway
- 柜台销售代理（航空公司除外） / Counter sales agent (except airline)
- 柜台服务代理-铁路 / Counter service agent - railway
- 柜台服务代理（航空公司除外） / Counter service agent (except airline)
- 客户销售和服务代理（航空公司除外） / Customer sales and service agent (except airline)
- 客服代理-公交线路 / Customer service agent - bus line
- 客服代表-公交线路 / Customer service representative - bus line
- 货运代理-铁路 / Freight agent - railway
- 货运代理（航空公司除外） / Freight agent (except airline)
- 行李检查员（航空公司除外） / Luggage checker (except airline)
- 客运代理 - 铁路 / Passenger agent - railway
- 旅客代理（航空公司除外） / Passenger agent (except airline)
- 铁路快递代理 / Railway express agent
- 铁路客运代理 / Railway passenger agent
- 铁路订票员 / Railway reservations clerk
- 预订代理 - 邮轮公司 / Reservations agent - cruise line
- 预订代理 - 铁路 / Reservations agent - railway
- 预订代理（航空公司除外） / Reservations agent (except airline)
- 预订员 - 游轮公司 / Reservations clerk - cruise line
- 预订员-批发旅游 / Reservations clerk - wholesale travel
- 预订员（航空公司除外） / Reservations clerk (except airline)
- 销售代理-铁路 / Sales agent - railway
- 船舶货运代理 / Ship cargo agent
- 车站代理-铁路 / Station agent - railway
- 配载员 / Stowage clerk
- 票务代理 - 公交线路 / Ticket agent - bus line
- 票务代理 - 邮轮 / Ticket agent - cruise line
- 票务代理-中转站 / Ticket agent - transit station
- 机票代理（航空公司除外） / Ticket agent (except airline)
- 票务和客服人员（航空公司除外） / Ticket and customer service clerk (except airline)
- 票务和信息员（航空公司除外） / Ticket and information clerk (except airline)
- 售票员-铁路 / Ticket clerk - railway
- 售票员（航空公司除外） / Ticket clerk (except airline)
- 中转站售票代理 / Transit station ticket agent
- 运输代理（航空公司除外） / Transportation agent (except airline)