14101 接待员 Receptionists - FLYabroad NOC
飞出国 NOC2021：14101 接待员迎接到达办公室、医院和其他机构的人们，将访客引导至合适的人员或服务处，接听和转接电话，接收信息，安排约会并执行其他文书工作。他们受雇于医院、医疗和牙科诊所以及公共和私营部门的其他办公室。电话运营商包括在这一组中。Receptionists greet people arriving at offices, hospitals and other establishments, direct visitors to appropriate person or service, answer and forward telephone calls, take messages, schedule appointments and perform other clerical duties. They are employed by hospitals, medical and dental offices and other offices throughout the public and private sectors. Telephone operators are included in this group.
14101 接待员示例职业名称 - 飞出国 Example titles - FLYabroad NOC
- 接听服务运营商 / Answering service operator
- 预约文员 / Appointment clerk
- 商务接待员 / Business receptionist
- 牙科接待员 / Dental receptionist
- 医院收治文员 / Hospital admitting clerk
- 医疗接待员 / Medical receptionist
- 办公室接待员 / Office reception clerk
- 接待员 / Receptionist
- 总机操作员 / Switchboard operator
- 电话接线员 / Telephone operator
- 电话服务助理 / Telephone service assistant
- 远程接待员 / Telereceptionist
- 收费员 / Toll operator
14101 包含 Inclusions
- 邮件和消息分发员 / Mail and message distribution clerk
- 医务室助理 / Medical office assistant
14101 接待员主要职责 Main duties- FLYabroad NOC
14101 该小组执行以下部分或全部职责 This group performs some or all of the following duties:
14101 接待员 Receptionist
- 迎接进入办公室和其他场所的人们，将他们引导至适当的联系人或服务处，亲自或通过电话提供一般信息，并可能履行文书职责并维护前台安全和安全访问列表 / Greet people coming into offices and other establishments, direct them to the appropriate contacts or services, provide general information in person and by phone, and may perform clerical duties and maintain front desk security and security access lists
- 安排约会，使用手动或计算机系统 / Schedule appointments, using manual or computerized systems
- 记录预订、处理信用卡支票、接收付款、发出收据 / Record bookings, handle credit card checks, receive payment, issue receipts.
14101 医院接收职员 Hospital admitting clerks
- 采访患者以获取和处理提供医院和医疗服务所需的信息 / Interview patients to obtain and process information required to provide hospital and medical services
- 问候患者，安排预约，使用手动或计算机系统，接收和记录服务付款，并将患者引导到适当的区域 / Greet patients, schedule appointments, using manual or computerized systems, receive and record payment for services, and direct patients to appropriate areas.
14101 总机和接听服务运营商 Switchboard and answering service operators
- 操作电话系统或总机以接听、筛选和转接电话，按要求接收信息和提供信息，并可能执行文书工作 / Operate a telephone system or switchboard to answer, screen and forward telephone calls, take messages and provide information as required, and may perform clerical duties
- 接听电话并记录和转发消息 / Answer telephones and record and relay messages.
14101 电话运营商 Telephone operators
- 操作电话系统以提前和完成客户的电话通话，例如长途电话、付费电话、移动无线电/电话和个人通话，安排电话会议，为残疾人提供中继电话服务，并可以计算和记录帐单信息 / Operate telephone systems to advance and complete customers’ telephone calls such as long distance, pay telephone, mobile radio/telephone and person to person calls, arrange teleconferences, provide relay phone service to persons with disabilities, and may calculate and record billing information.
14101 接待员 就业要求 Employment requirements- FLYabroad NOC
- 通常需要完成中学学业 / Completion of secondary school is usually required.
- 可能会提供在职培训 / On-the-job training may be provided.
14101 附加信息 Additional information
- 部分接待员需要双语或多语才能履行职责 / Some receptionists are required to be bilingual or multilingual to perform their duties.
- 根据经验可以晋升到主管职位 / Progression to supervisory positions is possible with experience.
14101 排除 Exclusions
- 911 调度员（在 14404 调度员中） / 911 dispatcher (in 14404 Dispatchers)
- 主管、一般办公室和行政支持人员 (12010) / Supervisors, general office and administrative support workers (12010)
- 酒店前台文员（64314） / Hotel front desk clerks (64314)
- 其他客户和信息服务代表 (64409) / Other customer and information services representatives (64409)
14101 接待员职业名称 - 飞出国 All titles- FLYabroad NOC
- 录取文员 / Admitting clerk
- 接听服务运营商 / Answering service operator
- 预约文员 / Appointment clerk
- 美容院接待员 / Beauty salon receptionist
- 预约员-医院 / Booking clerk - hospital
- 预约员 - 医务室 / Booking clerk - medical office
- 商务接待员 / Business receptionist
- 收费接线员 - 电话系统 / Charge operator - telephone system
- 首席电话接线员 / Chief telephone operator
- 文员总机接线员 / Clerk switchboard operator
- 收集呼叫操作员 - 电话系统 / Collect call operator - telephone system
- 口腔卫生协调员 / Dental hygiene coordinator
- 牙科诊所接待员 / Dental office receptionist
- 牙科接待员 / Dental receptionist
- 牙科治疗协调员 / Dental treatment coordinator
- 医生办公室接待员 / Doctor’s office receptionist
- 急诊接待员 / Emergency admitting clerk
- 前台文员（酒店除外） / Front desk clerk (except hotel)
- 客户服务代表 - 水疗中心 / Guest service representative - spa
- 住院登记员 / Hospital admissions clerk
- 医院收治文员 / Hospital admitting clerk
- 医院接待员 / Hospital receptionist
- 信息台文员 / Information desk clerk
- 信息官 - 加拿大选举 / Information officer - Elections Canada
- 国际交换运营商 - 电话系统 / International exchange operator - telephone system
- 长途电话接线员 / Long distance telephone operator
- 邮件和消息分发员 / Mail and message distribution clerk
- 诊所接待员 / Medical clinic receptionist
- 医务室助理 / Medical office assistant
- 医务室秘书兼接待员 / Medical office secretary-receptionist
- 医疗接待员 / Medical receptionist
- 办公室接待员 / Office reception clerk
- 办公室接待员 / Office receptionist
- 接线员 - 电话系统 / Operator - telephone system
- 接待员 / Reception clerk
- 前台文员（酒店除外） / Reception desk clerk (except hotel)
- 接待员 / Receptionist
- 接待员-文员 / Receptionist-clerk
- 接待员-秘书 / Receptionist-secretary
- 总机接线员 / Receptionist-switchboard operator
- 接待员-电话接线员 / Receptionist-telephone operator
- 接待员-打字员 / Receptionist-typist
- 服务助理-电话系统 / Service assistant - telephone system
- 水疗接待员 / Spa receptionist
- 总机操作员 / Switchboard operator
- 电话接听服务运营商 / Telephone answering service operator
- 电话办事员 / Telephone clerk
- 电话接线员 / Telephone operator
- 电话服务分析师 / Telephone service analyst
- 电话服务助理 / Telephone service assistant
- 远程接待员 / Telereceptionist
- 收费员 / Toll operator
- 语音通讯系统操作员 / Voice communication system operator
广泛的职业类别（BOC）
1 – 商业、金融和行政职业
TEER(主要类别）
4 – 职业通常需要中学文凭；或几周的在职培训
次主要类别
14 – 行政和财务支持以及供应链物流职业
次要类别
141 – 办公室、法院和数据支持职业
单元组
1410 – 办公室支持和法庭服务职业
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