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若PR申请在2020年3月18日之前已经被批准，不过尚未登陆加拿大，则可以免除旅行限制措施
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取消面对面的永久居民登陆预约，所有预约将尽可能通过电话进行。加拿大将通过电子邮件与申请人联系，以通知何时进行电话预约，如果申请人可以通过Web form更新联系信息
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如果PR申请已经被批准，但不能在规定时间内抵达加拿大，通过Web form告知移民局不能如期登陆的理由
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关于正在审理中的申请，由于COVID-19，目前可能无法提交护照或支持文件，例如无犯罪证明，或无法完成体检，申请不会被关闭或拒绝，将会自动提供90天准备时间
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指纹录取期限延长至90天。即使申请人的生物识别指示信（biometrics instruction letter）指出须在30天内完成，移民局也会自动提供90天，申请人不需要新的生物识别指示信
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为了确保所有人的安全，加拿大服务部暂时停止收集生物识别信息，直至另行通知
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若申请人受到旅行限制的影响，并且想撤回PR申请，通过Web form告知移民局（申请提交24小时内，且尚未处理，将退还费用）
If we already approved your permanent resident application
Permanent residence applications approved on or before March 18, 2020
If your application was approved on or before March 18, 2020, but you haven’t travelled to Canada yet, you’re exempt from the travel restriction measures.
Landing appointments will be held by telephone, if possible
We cancelled all in-person permanent resident landing appointments until further notice. All landing appointments will be done by telephone whenever possible. Otherwise, we’ll reschedule them for later.
We’ll contact you by email to let you know when your phone appointment will be. Use the Web form if you need to update your contact information.
Approved permanent resident applicants with expired or expiring documents
If we already approved your permanent resident application but you can’t travel to Canada before your documents expire, use the Web form to tell us why you can’t travel.
Once it’s possible for you to travel, use the Web form to let us know so we can tell you what to do next.
Permanent residence applications that we’re still processing
Some steps you may not be able to complete right now include
- submitting your passport or supporting documents, such as a police certificate
- completing an immigration medical exam
No application in progress will be closed or refused because of documents missing due to COVID-19. We’ll automatically give you 90 days to complete these steps. Once you’re able to, complete the steps as soon as possible to avoid delays.
Biometrics deadline extended to 90 days
Even though your biometrics instruction letter (BIL) says you must complete this step in 30 days, we’ll automatically give you 90 days. You won’t need a new BIL.
Biometrics at Service Canada locations
To keep everyone safe, Service Canada has temporarily stopped collecting biometrics until further notice.
- All biometrics appointments have been cancelled.
- You’ll have to reschedule your biometrics appointment when Service Canada locations return to normal operations.
- If you can’t give your biometrics at a Service Canada location, don’t go to another location like
- a Canadian port of entry
- an Application Support Centre in the United States or
- a visa application centre
To withdraw your application
If you’re affected by the travel restrictions and want to withdraw your permanent residence application, use the Web form to let us know.
We’ll give you a refund if
- you withdraw your application within 24 hours of submitting it
- we haven’t started processing
