149212 客户服务经理 Customer Service Manager


#1

ANZSCO 149212 客户服务经理 Customer Service Manager - FLYabroad

149212 客户服务经理职业描述 Job description - FLYabroad

客户服务经理负责规划、管理和检验客户服务、售后服务和维护良好的客户关系。

Plans, administers and reviews customer services and after-sales services, and maintains sound customer relations.

149212 客户服务经理职位别名 - FLYabroad

  • 149212 客户服务经理 Client Service Manager (A)
  • 149212 服务经理 Service Manager (A)

技术等级 Skill level - FLYabroad

149212 客户服务经理所属职业列表 - FLYabroad

149212 客户服务经理澳洲技术移民职业评估 Skills assessment authority - FLYabroad

移民澳洲时,149212 客户服务经理 Customer Service Manager 属于 VETASSESS Group C 类职业,需要专科以上学历(A qualification assessed at AQF Diploma/AQF Advanced Diploma/Australian Associate Degree level),如果专业高度相关则需要近五年内最少有一年毕业后相关工作经验;如果专业不是高度相关,则需要近五年内至少二年毕业后相关工作经验。毕业前的工作经验符合条件的也可以算作有效工作经验。

职业评估不需要雅思,评估函永久有效。

149212 客户服务经理州担保情况 - FLYabroad

近期担保过 149212 客户服务经理 Customer Service Manager 职业的州包括:

149212 客户服务经理新西兰技术移民紧缺职业加分要求 - FLYabroad

  • 不属于新西兰绝对紧缺职业

149212 客户服务经理执业注册要求(不代表移民要求) - FLYabroad

本文由飞出国(FLYabroad @Copyright)独家整理完成,请尊重知识产权,不要以任何形式散布和传播。


ANZSCO 1492 呼叫中心和客服经理 Call or Contact Centre and Customer Service Managers - FLYabroad
2017年澳洲技术移民职业清单大调整,申请190州担保的 CSOL 职业由短期职业类别 STSOL取代
SA 2018-19年度南澳州担保清单发布-飞出国20180705
#2

南澳2015年71开放担保 南澳州担保申请要求,流程及注意事项 Immigration SA State Nominated Occupation Lists

149212 Proficient English (or Proficient Plus overall)


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149212 Customer Service Manager南澳 20150811 变为 Special Conditions Apply


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149212A 收入图示(Earnings) - 飞出国

149212A 职业全职从业者税前周薪比例(Income Range Per Week - Before tax)

Income of persons working full-time

149212A 职业全职与兼职从业者税前周薪比较(Income Based On Employment Status Per Week - Before tax)

Earnings of persons working full- and part-time

数据来源: abs.gov.au 及 myfuture.edu.au

本文由飞出国(FLYabroad @Copyright)独家整理完成,请尊重知识产权,不要以任何形式散布和传播。

What’s it like to be a Customer Service Manager?

Customer service managers look after an organisation’s customer services,
including after-sales service, and work to maintain good customer relations.

Customer service managers generally work indoors for companies or government
departments. They usually work regular hours, but from time to time may be
required to deal with problems that arise after hours or on weekends.

How much can I expect to earn?

Full-time employed Customer Service Manager earn an average of $1525 per week.
The [average annual salary for this job is $79300 excluding super.]

Personal requirements

  • interested in working with people
  • friendly, helpful and patient
  • good communication and interpersonal skills
  • able to work as part of a team
  • able to project a professional manner at all times
  • able to motivate staff
  • able to remain calm in stressful situations.

This job also involves:

Mainly indoor work

Workers performing these jobs would usually be expected to spend more than
three-quarters of their day indoors, in an office, factory or other enclosed
area protected from the weather.

Reading or writing

These jobs require moderate or better reading and writing skills. Workers may
be expected to prepare, understand or act on written materials, such as
letters or reports. People may wish to avoid these jobs if their reading or
writing English skills are limited to a small range of words or phrases and
symbols. Jobs remaining may still require very basic reading or writing
skills.

This occupation offers jobs at the following skill levels:

Semi-skilled Jobs

These jobs generally require no specific education for entry. Practical skills
are often more important than level of education. Certificate I or II training
is available for some jobs.

Skilled Non-trade Jobs

These jobs do not usually require completion of secondary education, however
further part-time study such as a Certificate III or IV, and on-the-job
training, may be required.

Study requirements

At school, you can study these subject(s) to get a good foundation for this
occupation:

English

School subjects that include some aspect of English provide a useful
background to these jobs. In some cases an English-related subject is a pre-
requisite for entry to courses that provide the training for the job.

Duties and tasks of a Customer Service Manager

Customer service managers may perform the following tasks:

  • manage customer service staff to ensure they are motivated and have the knowledge and skills needed to perform their roles effectively
  • develop and review customer relations policies, programs and procedures
  • provide direction and feedback to team members and assist with recruitment
  • plan, put into place and manage after-sales services, and continually improve these services
  • talk to other managers within other organisational units, and to service agents and customers to identify and respond to issues and expectations
  • ensure the organisation complies with established product and service quality standards
  • distribute promotional and service publications to service agents and customers.